Matt\’s Cuppa

My take on tea, technology, and our environment

PCLive Is Free Protection For Your PC, With A Trade Off

Posted by telecommatt on October 16, 2007

PCLive: free security suite for Windows – Download Squad

helps protect you from viruses, spyware, rootkits, keyloggers, and adware. Oh yeah, and it happens to be free.

Free is good, but it always seems to come with a catch. According to DLS :

it will try to uninstall any other anti-virus software on your PC when you run the installer.

2 Responses to “PCLive Is Free Protection For Your PC, With A Trade Off”

  1. telecommatt – I am the CEO of SecurityCoverage, owner of PCLive.com and wanted to respond to your post. Our goal is to really simplify the user experience and remove as much of the technical requirements from the end user. Most individuals don’t want to become tech experts or security experts and instead want to enjoy the use of computers.

    During the installation of PCLive Security we run a system requirement screen. One of the checks of this screen is for any conflicting software which is most antivirus software because of the file driver technology. We don’t automatically remove this but instead identify which software is conflicting, open the add/remove control panel, and allow users to easily find and remove it. This is one of the few end user actions but we felt it was important that the user have the choice on this step.

    Unfortunately if the identified software/antivirus remains there may be system conflicts cause instability and issues for users. If you have any thoughts on how this would work better please let me know.

  2. Dear Sir/Madam,

    Excellent, thank you so much for taking to leave such a thorough response!

    As you can see from my previous posts, when I highlight a piece of software on my blog, it’s because I think that product deserves recognition. PCLive is no exception.

    I have no doubt that your company’s logic is sound and that the install process is expertly planned and executed. I thank you for explaining it as you did. I, personally, was glad to find out before I installed PCLive how it would respond to conflicting software. Information such as this determines how and on which machine I may install a new application.

    As for thoughts on how to make the install process better, I am more of a database type of guy, so I can’t tell you anything you don’t know already. My only thoughts are these: 1.) You’re average user is already suspicious and, without a simple explanation before the install begins, may feel that PCLive is trying to monopolize their machine. 2.) Expert users often have a specific reason for installing applications of the same genre on their machine. An explanation before install begins as to how the software will handle conflicts might well be save frustration later. Probably not as technical as you were looking for, but it’s the best I can do on short notice. Hope it helps!

    Thank you again for your response!

    Cheers,

    Matt

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